Opening hours
| At our officeMonday to Friday | 14:00 to 20:00 |
|---|---|
| On-site and remote supportMonday to Friday | 10:00 to 18:00 |
At our office or on site
You are welcome to visit our office. We can also arrange an on-site visit to your home, office or business premises.
Viber is for messages only. If we cannot answer your call straight away, we will call you back as soon as we can.
What our clients say
We have had an ongoing support agreement with PC HELP for a year now. Before that, we struggled to find good IT support. Communication is excellent and they respond quickly. We have no unresolved issues. We are glad to have someone we can rely on. Specialists like these are becoming harder to find.
Owner of a real estate agency
What to expect
Contacting us
You can contact us by phone, email or Viber message, or visit our office. If we cannot answer your call straight away, we will call you back as soon as we can.
Our approach and its benefits
We provide practical solutions, clear technical advice and efficient delivery. We handle the technical work and take responsibility for the outcome, without burdening you with unnecessary detail.
Aftercare and support
We remain available for questions and further assistance after the work is complete. We keep track of each case and follow through on our commitments.
Flexibility and adaptability
We work with a wide range of hardware and software, adapting our solutions to your needs and existing infrastructure. Each task is assessed individually rather than being fitted into a standard package.
Repair procedure
We diagnose the equipment first. Once we identify the fault, we provide a repair quote and an estimated completion time. Work begins only with the client’s approval, except for repairs costing €50.00 or less, which we carry out without waiting for confirmation to provide a faster service. A diagnostic fee is charged only if the repair is declined.
Clear pricing and transparency
We agree prices in advance and do not change them without your approval. There are no hidden charges or additional fees. We meet agreed deadlines wherever completion is within our control.
Need IT support?
Contact us to discuss the issue and the most suitable way to help.